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Imprint

myTuur publie ce document en allemand et en anglais. Le texte ci-dessous est la version anglaise.

Information under Section 5 of the German Digital Services Act (Digitale-Dienste-Gesetz, DDG)

myTuur GmbH
Münchner Straße 15
89073 Ulm
Germany

Represented by

Managing directors: Christian Thoma, Arton Ritter-Kodra, Jürgen Mayer

Commercial register

Local Court (Amtsgericht) of Ulm, HRB 748325

VAT identification number

DE369158357 (VAT identification number under Section 27a of the German VAT Act)

Contact

Phone: +49 7315504111-0
E-mail: info@mytuur.com

We reply in German and in English.

Single point of contact under the Digital Services Act

Under Articles 11 and 12 of Regulation (EU) 2022/2065 (Digital Services Act, DSA) we operate a single point of contact. Authorities, the Commission and the European Board for Digital Services (Article 11 DSA) reach us through it, and so do the recipients of our services (Article 12 DSA).

Article 12(1) DSA provides that you, as a recipient, may choose between several means of communication and are not left with automated tools alone. You can therefore reach the point of contact by any of these routes — take whichever suits you:

  • E-mail: security@mytuur.com
  • Post: myTuur GmbH, Single Point of Contact, Münchner Straße 15, 89073 Ulm, Germany
  • Phone: +49 7315504111-0

Your message is handled by people; we do not refer you to purely automated processing.

You can communicate with the point of contact in German and in English (the language statement required by Article 11(3) DSA for the authorities' point of contact; we give recipients the same undertaking).

Consumer dispute resolution under the VSBG

We take part in dispute resolution proceedings before the following consumer arbitration body:

Universalschlichtungsstelle des Bundes
(Federal Universal Arbitration Board)
Zentrum für Schlichtung e. V.
Straßburger Straße 8
77694 Kehl am Rhein, Germany
https://www.universalschlichtungsstelle.de

Arbitration presupposes that you have first tried to settle the matter with us directly. Please write to info@mytuur.com to do so.

Responsibility for the content of this website

We produce the content of this website with care and keep it current. We are responsible for our own content under general law. Once we learn of a specific infringement, we remove the content concerned without undue delay.

Information about cities, places, tours and events reflects what we knew when it was published. Opening hours, prices and dates change; please check them locally or with the organiser before you rely on them for your trip.

Links to other websites

In places this website links to services operated by others — the Apple and Google app stores, our social media channels, and the signup form for our newsletter. We have no influence over their content. We check a linked service before we place the link; we cannot vouch for later changes. If we learn of an infringement on a linked service, we remove the link.

Copyright and rights of use

The texts, images, design and source code of this website are protected by copyright. Any use beyond what the law permits — reproduction, adaptation or distribution, for instance — requires our prior consent. Please write to info@mytuur.com.

Third-party trade marks, logos and download buttons, in particular the Apple and Google store badges, belong to their respective owners. We use them unaltered and in line with the applicable brand guidelines.